Six months and two engine pulls after we had expected to have our boat ‘Ecliptic’ hauled at your yard, we arrived at your dock at 2:15 am on Saturday, October 22. After two long and hard days in your yard, we were on our way first thing on Monday, October 24, having done more than we expected to get done and feeling much better about our boat.
“Although your yard had come highly recommended, our only other yard experience had given us reason to question the kind of attitude and service that we could expect: We know that a 21-year-old, 26-foot sailboat with owners who plan to do their own work doesn’t light up the eyes of a yard owner.
“Your responsiveness to our requests, the assistance and advice that you offered, and the quality of your work and that of your staff were such that it seemed that you were intent upon totally dismissing our doubts. Thank you both for your efforts in our behalf. Rest assured that your yard is where we’ll haul in the future, and that, unless you request that we not, we’ll recommend you to any others that may need any of your services.